I am planning equipment
For individual purchases, department upgrades and new hospital projects.
Discuss my requirementsMedical equipment lifecycle services
The right support.
At every stage.
From equipment selection and delivery to installation, training and ongoing technical support, MAYA MEDICAL helps hospitals plan, implement and support their equipment projects.
I need help with equipment
Share your equipment model, location and a brief description of the issue.
Request equipment supportA complete lifecycle approach
From first plans to long-term use
Before delivery
- 01
Plan & select
Review intended use, configuration options and site requirements.
- 02
Prepare & deliver
Coordinate packing, shipping documents and delivery arrangements.
Getting started
- 03
Install & commission
Installation, system checks and commissioning within the agreed scope.
- 04
Train & hand over
Equipment operation, routine care and the agreed support procedures.
Long-term use
- 05
Maintain & support
Maintenance guidance, troubleshooting and parts coordination.
- 06
Equipment renewal planning
Review future capacity needs and equipment renewal options.
Service availability, fees and warranty terms depend on the equipment, location and agreement.
Service in practice
Real projects. Practical support.
Explore MRI, CT and X-ray equipment projects in Chad, Senegal and Togo.
Chad · Helium-free MRI
Helium-free MRI installation in Chad
Equipment delivery, commissioning, staff training and technical support.
Explore the project
Senegal · CT system
CT installation project in Senegal
Equipment handling, on-site engineering work and the assembled system.
Explore the project
Togo · X-ray system
X-ray installation project in Togo
MY-D023G equipment and the project team. Cover: composite illustration based on supplied photographs.
Explore the project
Senegal · X-ray system
MY-D023G X-ray installation in Senegal
On-site assembly and installation activity at the customer site.
Explore the projectService & project enquiries
Tell us what you need
Share a few details so we can direct your request to the appropriate team.
Model and serial number
If available, these help identify your equipment.
Installation location
Tell us where the equipment is or will be installed.
A clear description
Explain your project or the issue you need help with.
Frequently asked questions
Can you help with both individual equipment and hospital projects?
Yes. We can discuss individual equipment purchases, department upgrades and new hospital equipment projects. The equipment and service scope are confirmed around your requirements.
Is on-site installation and training available?
On-site installation, commissioning and training can be discussed for the equipment and project location. Availability, site responsibilities, schedule and costs are confirmed in the agreement.
How are warranty terms and service costs confirmed?
Warranty coverage, service terms, exclusions and any associated costs are confirmed for the selected equipment and contract. Please share the model and purchase details so our team can review the relevant terms.
What should I prepare when requesting technical support?
Provide the equipment model and serial number if available, installation country, a clear description of the issue and any error message. Please remove patient information from photographs or documents before sharing them.
What happens after the warranty period?
Contact our team to discuss maintenance guidance, technical assistance and parts requirements. Available support, parts, fees and responsibilities depend on the equipment, location and agreed service scope.